FAQ

If you have any problems related to the web order, you can always contact us via our e-mail and telephone. In this way, you can also place an order, and the necessary data for the order are: name and surname, delivery address, e-mail and phone number.

If you have special requirements regarding shipping and payment, please contact us, click here to contact us.

After the order has been received, you will receive in the online store's automatic e-mail a view of the completed general transfer order (general payment slip) on the basis of which you will make the payment in any bank, post office, FINA or internet banking. We can deliver the ordered books after the payment is visible on our transaction account.

Sve naslove iz naše ponude možete pretraživati sami izravno u našoj internetskoj trgovini putem pretraživača na njezinu vrhu. The books that are on the shelf in the Antikvariat are daily coordinated with the online store, what is on the shelf is also on the web! If you have any doubts or need additional information, you can always contact us.

You can order books:

• directly in our online store using the "ADD TO CART" option, registration is not required
• by phone, e-mail, click here to contact us.

We send books abroad, all over the world, by Croatian Post, as registered mail, as a package or stationery according to the price list of the Croatian Post, we always choose the most favorable option for you. For EU countries, we ship by GLS if the price is more favorable than Croatian Post.

If you order from abroad, you can pay for the books by credit or debit card, Western Union, Paypal or you can pay the amount directly to our foreign currency transaction account.

The expected time of delivery to your address is the next working day for orders processed by 2 pm. GLS delivery service does not deliver shipments on weekends. After processing the order, we inform you by e-mail about the exact day of delivery, and GLS delivery service sends an e-mail on the day of delivery with an approximate delivery time in an interval of 3 hours and the contact number of your delivery person.

We send books to the Zagreb area, the whole of Croatia and the whole world.

You can pick up the ordered books in person at Biblos Antique Store, Palmotićeva 28 (crossroads of Đorđićeva and Palmotićeva Streets), Zagreb, on weekdays from 09:00 to 20:00, on Saturdays from 09:00 to 14:00 and in this way you can save the cost of delivery. contact in your order.

Expected delivery time to your address is the next business day for orders processed by 1pm. GLS delivery service does not deliver shipments on weekends. After processing the order, we inform you by e-mail about the exact day of delivery, and GLS delivery service sends an e-mail on the day of delivery with an approximate delivery time in an interval of 3 hours and the contact number of your delivery person.

For all order changes, whether they are related to the delivery address or the products, you can contact us via our e-mail address info@antikvarijat-biblos.hr or phone number +385 1 48 16 574.

The expected delivery time to your address is the next working day for orders processed before 12 noon. GLS delivery service does not deliver shipments on weekends. After processing the order, we inform you by e-mail about the exact day of delivery, and GLS delivery service sends an e-mail on the day of delivery with an approximate delivery time in an interval of 3 hours and the contact number of your delivery person.

The price of delivery in the Republic of Croatia is 5 EUR (payment by card or payment to a transaction account). Cash on delivery is 6 EUR (Republic of Croatia only). Delivery to the GLS package machine is 3 EUR (only the Republic of Croatia). For orders over 70 EUR, delivery is free.

The price of shipping abroad depends on the country of shipment and the weight, and the customer will be informed about the shipping price after the order has been placed.