Privacy and data protection

Introduction

Tvrtka Fortuna d.o.o. OIB 86828835656, Palmotićeva 28, Zagreb (Poslovnica Antikvarijat Biblos, Palmotićeva 28, Zagreb, website www.antikvarijat-biblos.hr) respects your rights to privacy and security while using our website or services. We want you to have confidence in our website with which you interact, so we are committed to ensuring that our customers and visitors to our website interact with Antiquariat Biblos with complete confidence.

We guarantee that we are serious about protecting your data, privacy and online security.
This privacy policy provides transparent information about the ways in which Antiquariat Biblos collects, uses, stores, shares or preserves personal information. Antiquariat Biblos complies with the obligations under the Data Protection Act 2018 (GDPR).

Data control

For the purposes of EU2016 / 679 General Data Protection Regulation (GDPR), the company ultimately responsible for controlling your data while using our services is Fortuna d.o.o., OIB 86828835656, Palmotićeva 28, 10000 Zagreb, Croatia. If you have any questions about privacy protection, feel free to contact us at: info@antikvarijat-biblos.hr

Data Collected

There are two types of data we collect from you; personal and non-personal data.

Personal data

Personal data is collected if you voluntarily send it to www.antikvarijat-biblos.hr. Submitting all personal data is voluntary, but there are also some data that are necessary in order to be able to fully use the services of purchasing via the webshop.

The types of personal data we collect are:

• Name
• Address
• Email address
• Phone number

You provide us with the above information when:

• You create an account on our webshop
• You order through our webshop
• You are browsing our website
• You are adding items to the cart
• You communicate with us through our customer service channels
• You connect with us on social networks

Non-personal data

Your non-personal information is collected when you access our website. This is information about your visits and how you move through our website, including but not limited to:

• to view our site
• length of visit
• the type of browser you are using
• operating system
• IP address and location

We will not use your IP address to identify you personally. This information is used to help improve our website and to better optimize it for your browser.

Information we do not collect

Unnecessary data

Biblos Antiques will never ask for information that is not necessary for business. Our goal is to provide the best possible experience on our website, without compromising your privacy or security.

Financial data

Biblos Antiques is PCI compliant and does not collect or store any sensitive payment information. To complete a financial transaction on our website, you will directly access our payment service providers, PayWay, who securely process card payment data (whose GDPR you can read on the service provider's pages).

Sensitive personal data

We do not collect or store data of a highly sensitive nature. For example, we will not save your gender, marital status, membership in a personal group, political stance, sexual orientation, religion, age, disability or race.
Data relating to minors: Our website is not intended for persons under the age of 18.

Use of your data

Personal data

We use the personal data we collect from you for the following purposes:

• In order to enable you to do business with us and activate the possibility of using our webshop
• In order to enable the safe delivery of goods
• So that we can carry out financial transactions for the goods you buy from us
• To prevent unauthorized activity
• To customize our site for you
• Sent you non-marketing business or transactional communications
• To contact you (if necessary) regarding your order or to respond to any communication you may send us through our regular communication channels or through social media
• To enable you to share content from our website with your social media accounts

Non-personal data

We use non-personal data collected from visitors to www.antikvarijat-biblos.hr in aggregate form for statistical purposes in order to better understand where visitors come from, how they interact with our pages and to help design and organize our website for easy interaction with customers.

Cookie Policy

Antikvariat Biblos wants to be as transparent as possible and make sure that you are well informed about how your privacy is handled when interacting with our website. If you have any questions, please contact us at the e-mail address info@antikvarijat-biblos.hr, and we will be happy to help you.
Cookies are small pieces of data that can be stored on your computer or mobile device. They allow our website to "remember" your actions or your preferences in order to improve your browsing experience. For example, it will help us to remember what you put in the shopping cart. Some services may use cookies to deliver content specific to your interests and save your personal preferences so you don't have to re-enter them every time you connect to our websites. You can always refuse cookies, if your browser allows it. You can also request that your browser display a notification when a cookie is being sent and you can specifically accept or decline the use of that cookie. You can also delete all or individual cookie files from your computer at your own discretion. This can usually be found in your browser settings.
Antiquariant Biblos does not use cookies directly, but the services used on our website create them.
Cookies support the use of the website and services and enable certain features to improve your experience. For example, we use functional cookies to remember the products stored in your shopping cart and the delivery country you have selected. Disabling some of these cookies will deactivate some of the functions on our website.
We do not store personal information such as your name or email address in cookies. Cookies are used to improve the experience on our website, for example, they enable us to keep our websites accurate, relevant to you, secure and up-to-date and help us identify errors and problems with our website and product offering.

Other Technologies: Other technologies such as pixels may also be used on our website or mobile applications. These technologies are used to improve our product offering and help us present relevant content to you.

Publication of information

Personal data

We can disclose the data you send to www.antikvarijat-biblos.hr:

• For the purpose of fulfilling an agreed transaction with you or carrying out the course of our business (e.g. employees of Fortuna d.o.o. or appointed service providers, e.g. delivery service providers or software service providers)
• In the event that the competent authorities for law enforcement or legal representatives require this from us for the implementation of administrative and criminal procedures, as prescribed by law and regulations
• Acquirers or possible acquirers of our business or a key part of our business
• We reserve the right to transfer data (including your personal data) to a third party in the event of a sale, merger, liquidation or transfer of all or substantially all of our company's assets, provided that the third party agrees to comply with the terms of our privacy statement and provided that the third party uses your personal data only for the purposes for which you provided it to us. You will be notified in the event of such a transfer and will have the opportunity to opt out.

Non-personal data

We may provide non-personal information to third parties, where this information is combined with similar information from other users of our website. For example, we may inform third parties about the number of unique users who visit our website, the demographic breakdown of our website users, or the activities our website visitors have on our website. Third parties to whom we may provide this information may include potential or actual advertisers, advertising service providers (including website tracking services), commercial partners, sponsors, licensors, researchers and other similar parties.

Retention of Your Data

Antikvariat Biblos will keep your personal data for the time necessary for the successful execution of the stated purpose for collecting this data. Personal data will be kept longer only if it is legally required or if it is necessary for the purpose of carrying out ongoing or likely future legal proceedings or if it can help prevent fraud.

Security

Biblos Antiques understands the concern for the security and privacy of your online transactions, and we take online security seriously.
We are committed to protecting the privacy and security of the information you provide on the www.antikvarijat-biblos.hr website.
We have put in place several technical and physical security measures to prevent the loss of security of your data. The collection, transmission and storage of data can never be guaranteed to be completely secure, but we have taken steps to ensure appropriate safeguards are in place to protect your data.

Update, confirmation and deletion of data

We encourage all account holders to actively save, monitor and update their personal information. In accordance with our obligations under the Data Protection Act 2018 (GDPR), we will update or delete your personal data in accordance with your request. Contact us at the e-mail address info@antikvarijat-biblos.hr in order to update or remove your personal data from our systems or update your data yourself in your account.

Your rights

Be informed

Through our privacy policy, Biblos Antiques wants to be as informative and transparent as possible to ensure that you are aware of how seriously we take your privacy and security while doing our business. If you have any questions about how we collect, retain and process your data, we will be happy to help - contact us at info@antikvarijat-biblos.hr

Access to personal data

You can request that we give you a record of the personal data we keep about you. To request access to data, send an e-mail to info@antikvarijat-biblos.hr. Antiquariant Biblos, in the interest of protecting your data, will require confirmation of your identity when requesting data access.
In addition, you can review your personal data at any time on the account www.antikvarijat-biblos.hr.  We aim to fulfill confirmed and active data access requests within 30 days if they are not excessive, repetitive, invalid or unfounded. Antiquarian Biblos will never keep unnecessary data longer than necessary for the purpose for which it was collected. We may not always fully satisfy what you have requested, for example, if it would affect the data protection or confidentiality duty we owe to other individuals, or if we have a legal right to deal with the request in a different way.

Correction / deletion of personal data

You can request that Antiquariat Biblos correct any information about you that is incorrect. We enable users to independently update their data on the www.antikvarijat-biblos.hr account. You can request the deletion of your data.
We always strive to fully meet your requirements, but this may not always be possible. For example, where we need to use your data to comply with legal obligations or where we need to use your data to establish, enforce or defend legal claims.

To limit the use of personal data

You can ask Antiquariat Biblos to limit the use of your personal data in certain circumstances, for example:

• where you think the information is incorrect and needs to be changed, updated or verified

Request for data transfer to another organization

You can request that we hand over your personal data to a data processing and protection officer at another organization in a structured and common format for reading and processing electronic data.

Amendments to our Privacy Statement

Any changes to this Website Privacy Policy will be posted on this website, so you always know what information we collect, how we use it, and under what conditions.
If at any time we decide to use personal information in a way that is materially different from that set out in this Website Privacy Policy or otherwise shown to you at the time of collection, we will notify you by email and you will have a choice as to whether you want us to use your information in a new way.

Person in charge of privacy protection:
Dean Bacic