Summary
Zane K. Quible: Office Business Management
FIND OUT WHAT OFFICE MANAGERS SHOULD ACTUALLY BE DOING! This book will enable you to keep up with technological advances and understand what office managers actually do. Quible emphasizes the human element as the key link of order, emphasizing the processes of management, organization and communication. As basic office topics, this book examines the office environment, employees, systems, and functions, all through thorough coverage of topics such as facility management, multicultural diversity, total quality management, and office functions.
Regardless of whether you are a student or already in business, this book will appeal to you because of the simple language and pedagogical aids that run throughout the book. Brief content: Managerial process Organizational process Communication process Office layout Office space Office equipment and furniture Selection of office employees Development of office employees Supervision of office employees Motivation of office employees Performance evaluation of office employees Job analysis of office employees Job evaluation of office employees Salary management of office employees Measurement of productivity of office employees Improving productivity of office employees Business analysis Computer technology Telecommunications technology Application software Document management and micrography Design and control of forms in the organization Office reprographics and postal services Quality and quantity control Budget and cost control
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