Summary
Marshall Goldsmith: Triggers
"In his influential new book, bestselling author and world-renowned business coach Marshall Goldsmith examines the triggers in our environment and mind that can throw us off our game, both at work and in other areas of life. Have you ever noticed that you're not the patient, compassionate problem-solver you thought you were? Are you surprised by how quickly your usual calmness disappears and you lose your temper and composure in the presence of certain colleagues at work?" Are you seething with rage when another driver overtakes you? According to Marshall Goldsmith, our reactions do not happen in a vacuum. They are mostly the result of insensitive triggers in our environment - they can be people and situations that cause us to act diametrically opposed to what we imagine ourselves to be - a good colleague, partner or friend.
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