Poslovni i protokolarni engleski
Basic information
- Author: Lipec Manica
- Publisher: Mozaik knjiga d.o.o.
- Availability: Available
- Condition: Excellent
- Code: 49067
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Poslovni i protokolarni engleski
Lipec Manica
Summary
Manica Lipec: Poslovni i protocolarni engleski
Business and formal English
The book contains a CD.
The manual is divided into nine chapters. The topic of the first chapter is telephone conversations, and the second chapter is about how to write a letter. The third and fourth chapters are about business and protocol written communication: demand, offer, orders, complaints, compensation claims, hotel reservations, invitations, thanks and condolences, requests, appointments, powers of attorney and different types of greetings. The fifth chapter teaches us how to present ourselves, our family and company, the country in which we live to the interlocutor. The sixth, seventh and eighth chapters cover preparations for participation in business meetings, sessions and international conferences, conducting meetings and writing minutes, accepting conventions and drafting speeches. The ninth chapter talks about business protocol, the language of diplomacy, protocol addressing, differences in cultures, business gifts and socializing. The manual is intended for everyone who wants to communicate effectively in English.
Additional information
- Author: Lipec Manica
- Publisher: Mozaik knjiga d.o.o.
- Year of publication:2008
- Place of publication:Zagreb
- Pages:192
- Dimensions:16x24 cm
- Script:Latin script
- Condition:Excellent
- Binding:Hardcover
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